Privacy Policy

1. Introduction

JM Rubbish Removal ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information in accordance with UK GDPR and Data Protection Act 2018.

2. Information We Collect

We may collect the following types of information:

• Contact Information: Name, phone number, email address, and service address when you request a quote or book our services
• Service Details: Information about the type and quantity of rubbish removal services you require
• Technical Information: IP address, browser type, and device information when you visit our website

3. How We Use Your Information

We use your personal information to:

• Provide rubbish removal and waste disposal services
• Respond to your enquiries and provide quotes
• Process bookings and payments
• Improve our services and website functionality
• Comply with legal obligations

4. Legal Basis for Processing

We process your personal data under the following legal bases:

• Contract Performance: To fulfill our service agreement with you
• Legitimate Interests: To operate and improve our business
• Legal Obligation: To comply with regulatory requirements

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, typically for the duration of our business relationship and up to 7 years afterward for legal and accounting purposes.

6. Data Sharing

We do not sell your personal information. We may share your data with:

• Waste disposal facilities and recycling centers (as required to provide our services)
• Payment processors (to handle transactions)

7. Your Rights

Under UK GDPR, you have the right to:

• Access your personal data
• Rectify inaccurate data
• Request erasure of your data
• Restrict processing of your data
• Data portability
• Object to processing
• Withdraw consent

To exercise these rights, please contact us at 07551 223 961.

8. Cookies

Our website uses essential cookies to ensure proper functionality. We do not use tracking or advertising cookies without your consent. For more information, see our Cookie Policy.

9. Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

• Phone: 07551 223 961
• Address: Glasgow, Scotland

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.